Oplanla.com Help Centre

You can search for a room directly from our homepage. Simply enter your desired city, suburb, or even a specific web reference into the search bar. You can then use filters to refine your results by property type, price range, and number of guests.

To modify or cancel your booking, please log in to your Oplanla.com account and navigate to your "Dashboard". Under "Upcoming Bookings," you will find options to manage your reservation. Please note that modification and cancellation policies are set by individual property owners and may vary.

We accept major credit cards including Visa, MasterCard, and American Express. Our payment gateway is secure and encrypted to protect your financial information.

Please check your spam or junk mail folder. If you still cannot find it, log in to your dashboard to view your booking details or contact our support team with your booking reference number.

For immediate concerns during your stay, we recommend contacting the property owner directly using the contact information provided in your booking confirmation. If the issue persists or you need further assistance, please contact Oplanla.com support.

To list your property, navigate to the "List Your Property" page from the footer or header. You'll need to create a partner account, provide details about your accommodation, upload high-quality photos, and set your availability and rates. Our team will review your listing before it goes live.

You can manage your property's availability and pricing through your dedicated Partner Hub dashboard. This allows you to block out dates, adjust rates, and view your booking calendar.

Oplanla.com handles secure payment processing from guests. Payouts to hosts are typically processed [e.g., within 24-48 hours after guest check-in / on a weekly basis] via your preferred payout method, which you can set up in your Partner Hub.

Oplanla.com charges a competitive commission rate on confirmed bookings. There are no upfront fees for listing your property. Detailed fee structures are available in your Partner Hub.

You can respond to guest reviews directly from your Partner Hub. We encourage hosts to respond to all reviews, positive or negative, as it shows your commitment to guest satisfaction.

On the login page, click on "Forgot Password?" and follow the instructions to reset your password via your registered email address.

Ensure you are using the correct email and password. Check for any typos. If issues persist, try resetting your password. If you still can't log in, please contact support.

Account suspensions typically occur due to violations of our Terms & Conditions. Please contact our support team immediately to understand the reason for suspension and discuss potential reinstatement.